The owner of a consulting company initiates a project to the expand the number of services the company provides. The company has a competitive edge, excellent corporate knowledge and a reputation for excellence.The executive team is concerned about the potential for negative business outcomes associated with adding new services.To evaluate the probability and impact of negative business outcomes, what should the project manager use? 一家咨询公司的负责人启动一个项目来扩大公司提供的服务数量，这公司具有竞争优势、出色的企业知识以及卓越的声誉，高管团队担心与增加新服务相关的负面业务结果的可能性。若要评估负面业务结果的可能性和影响，项目经理应该使用什么？ ◑A.Cause-and-affect diagram因果图 ◑B.Forecasting 预测 ◑C.Decision making制定决策 ◑D.Risk assessment matrix风险评估矩阵
