信管网综合知识

2018年上半年系统规划与管理师上午综合知识真题试题与答案：
72、IT Service Design （SD）provides good－practice guidance on the design of IT services，processes，and other  aspects of service management effort .（）does not belong to the main activities of service design process.
A、Service catalogue design
B、Release and deployment management
C、 Service cost assessment
D、Service level design

信管网参考答案：B

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