2021年上半年系统管理与规划师真题解析: ()is a set of specialized organizational capabilities for providing value to customers in the form of services. The capabilities take the form of functions and processes for managing services over a lifecycle , with specializations in strategy, design, transition, operation and continual improvement.
A、Service Contract
B、Service Design
C、Service Management
D、Service Improvement 信管网参考解析:点击查看 信管网参考答案:C 点击查看:2021年上半年系统管理与规划师真题与答案解析汇总